OVERVIEW

The GOG E-Travel Card is the preferred option for financing approved travel and related expenses to employees and functionaries who travel to perform official assignments. The choice of VISA or MasterCard is to allow access to ATMs and Point of Sale devices irrespective of location. The purpose of the program is to reduce, if not eliminate, the use of physical cash which is frequently prone to loss and theft.

TYPES OF CARD

Star Card : This card design will be issued to individual employees or functionnaries and will be personnalized with their names and MDA/MMDA.
Adinkrahene Card : This is designed for and issued in the names of MDAs/MMDAs but in the custody of the spending officers.

CARD REQUISITION

Authorized Department or Agency Heads will request for cards on behalf of an employee or a functionary.

INTENDED PAYMENTS

The Card may be used for Government approved travel and related expenses including;

  • Transportation
  • Accommodation
  • Meals
  • Telephone Calls
  • Etc.

ADVICE ON THE USE OF CARD

Before the Trip

Upon receipt of your E-Travel card, employees must ensure that details on the card are accurate. These include;

  • Your Name, institution (MDA), card type and expiry date
  • Card is funded with the required amount and is active for use
Also, sign the back of your card and keep your PIN secure but separately.

During the Trip

Use card to make payments for all accountable imprests either online or via VISA or MasterCard branded POS devices/outlets. Your PIN and CVV (3-digit code behind the card) may be requested at every payment point. Cardholders must ensure that they obtain receipt for all expenditures made with the Card as they shall be required by the MDA/MMDA for reconciliation purposes. For accountability purposes, card your transaction history can be viewed through the “My Travel Card” icon on the E-payslip portal. Any challenge regarding card use must be reported at Contact Us .

After The Trip

The retirement and card sweeping processes are practical here. Within 10 working days after a trip, employees must print a statement of transactions with supporting receipts of accountable imprests and present to their respective MDAs. Irrespective of retiring imprests, funds will automatically be swept off cards after 10days of return from trip.

Reporting Stolen/Missing Card

Immediately Contact Us to report. Also, inform your Head of Department or Agency. Note that reporting a card stolen may not relieve you or your MDA/MMDA of payment for any transactions that were made prior.

CARDHOLDER RESPONSIBILITIES

In addition to your department or agency's travel policy, your responsibility as a cardholder includes:

Do's

  • Keep and guard card safely at all times
  • Report your lost or stolen card immediately
  • Use your card to pay for officially approved travel expenses only
  • Be conscious of identity theft schemes attempting to gain access to your financial information by keeping CVV number and PIN from others.
  • Track your expenses and keep receipts while on travel for reconciliation purposes.
  • Contact the Accounts office of your MDA for questions regarding use of the card.

Dont's

  • Do not write your Personal Identification Number (PIN) down or carry it in your wallet.
  • Do not pay for another employee’s travel expense
  • Card should not be used to make payment for unauthorized expenses such as
    • Gambling
    • Clubbing
    • Alcoholic beverages
    • Illegal drugs
    • Gifts, etc.

CARD MISUSE AND POTENTIAL PENALTIES

Intentional use of the GOG E-Travel Card for purchases other than officially approved expenses qualifies as misuse which may constitute fraud. Each MDA/MMDA may implement its policies related to employee misuse of card. The employee will be held personally liable to the MDA/MMDA and the government for the amount of any unauthorized transaction.